Outsourcing
ERP and ERP's outsourcing engagements focus on governance, continuous improvement, innovative approaches to relationship management all based on a world class, time tested well planned transition process. ERP and ERP's outsourcing solution framework is built on performance management and customer first approach. Our outsourcing practice, client service executives, delivery, practice, and sales teams are all aligned to ensure highest level of customer satisfaction throughout the lifecycle.
Application Outsourcing
Live ERP environments are extremely complex due to the landscape of multiple systems that are required to support the integrated business modules across various functional organizations. A balanced team of business configuration experts, technical developers and systems operations resources that work closely with the business community, is a key to define, monitor and own the deliverables for support. To add to the complexity of the application itself, business processes tend to change over time, expanding and evolving to support dynamic business requirements.
ERP and ERP's application management, stabilization and optimization approach is designed to enhance the business value of the investment in the enterprise system by taking a holistic view of coordinating and orchestrating operations, infrastructure, applications and application interfaces.
ERP and ERP clearly understands that every customer's landscape is Unique. The business models, challenges and drivers for considering an outsourced solution varies between clients. That is why ERP and ERP's outsourcing methodology encompasses a comprehensive portfolio analysis, followed by a carefully crafted solution through a phased approach that addresses customer's business imperitives and helps customer IT Organization to align its goals towards the overall vision of their business.
Infrastructure Outsourcing
ERP and ERP has achieved exceptional expertise in providing monitoring and related infrastructure management solutions and services to its clients. ERP and ERP's remote infrastructure monitoring services provide 24x7 availability and performance monitoring of your IT environment: desktops, servers, networks, security components and applications.
ERP and ERP pay attention to define the processes, based on ITIL best practices and to align them to customer's business needs.
Knowledge Process Outsourcing
ERP and ERP's KPO Services consist of domain knowledge, process skills and technology expertise. ERP and ERP offers transparent and improved process outsourcing. Our Assessment and Transition Methodology enable clients to identify potential areas of outsourcing, ensuring maximum returns with least disruption. Commitment, customer sensitivity, agility and data privacy are crucial ingredients we care for in engaging with the customers. Our teams seamlessly integrate with client teams to deliver value and ensure alignment with the client's goals.
ERP and ERP understands the present days fiercely competitive and demanding business environment and cost savings in tandem with greater efficiency and productivity is the need of the hour. Knowledge and Business Process Outsourcing apart from cost savings also assure improved internal utilization, access to superior competency and benefits from economies of scale.
Candidates for KPO/BPO
Learning Management
Catalog and Content Management
Platform Solutions for Small and Medium Businesses
Website Development and Maintenance
SAAS based application development and maintenance
Post-Merger and Acquisition IT integration
Newly formed organizations that result from mergers and acquisitions (M&A) are often burdened with disparate and redundant systems, processes, and IT infrastructure across various business units, reducing efficiency and increasing IT service costs. ERP and ERP helps enterprises manage their post-merger and acquisition IT Integration:
Pre-Deal Due Diligence: "As-is" assessment of technology capabilities, Business Processes and Organization's Readiness to be acquired.
Post-Deal Due Diligence: "As-Is" study of technology, processes and organization culture of both companies to define "To Be" state of target enterprise based on merger business goals.
Integration Execution: Managing planned business transition and human aspect of change management during implementation of IT integration projects.